This Privacy Policy sets out the commitment of AgCommunicators (AgCommunicators Pty Ltd), its successors and assignees (referred to as we, us and our) to protecting the privacy of your personal information provided to us directly from you, being the person, organisation or entity that uses our Site or services (referred to as you or your), or otherwise collected by us, offline or online, including through our website www.agcommunicators.com.au (Site) in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
Please read this Privacy Policy carefully. Please contact us if you have any questions – our contact details are at the end of this Privacy Policy.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services we offer.
Collection of personal information
Personal information: The type of information we collect may include:
- name;
- images of you;
- contact details including email address, address and telephone number;
- demographic information (including postcode and rainfall area);
- areas of interest;
- age or age bracket where applicable;
- preferences and opinions;
- information you provide to us through surveys;
- additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
- any other information requested on this Site or otherwise requested by us or provided by you.
Your use of our Site: As with most businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. We may also log your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour.
Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional for you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the below purposes including:
- to enable you to access and use our Site, associated applications and associated social media platforms;
- to provide our services as set out on the Site or otherwise notified to you;
- to contact and communicate with you;
- for record keeping;
- for market research and business development including website development;
- for marketing including direct marketing;
- to send you promotional information about third parties that we think may be of interest to you;
- to comply with our legal obligations and resolve any disputes that we may have;
- to consider your employment application; and
- for data analytics purposes.
Disclosure of personal information to third parties
We may disclose personal information to:
- our employees, contractors and/or related entities;
- our clients in accordance with our provision of services;
- third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT and website service providers, data storage, web hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers or professional advisors;
- credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;
- courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- third parties, including agents or sub-contractors, who assist us in conducting market research or providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
- third parties to collect and process data including Google Analytics. This may include parties that store data outside of Australia.
When we are requested for information for any of the reasons above, we will confirm that the receiving party has their own Privacy Policy in place.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible by law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.
How we treat personal information that is also sensitive information
Sensitive information is a sub-set of personal information defined under the Privacy Act and is given a higher level of protection under the APPs. In referring to ‘sensitive information’, the Privacy Act means information that relates to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices and criminal records, health information or biometric information.
The type of sensitive information that we may collect includes any allergies or dietary requirements if you are attending an event that we are coordinating on behalf of a client. Sensitive information will be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected, including:
- to manage catering needs; and
- providing the relevant services in accordance with your request.
Sensitive information may also be used or disclosed if:
- required or uthorized by law; or
- to a responsible person which has the meaning given by section 6AA of the Privacy Act 1988.
Your rights and controlling your personal information
Choice and consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us collecting, holding, using and disclosing your personal information for these purposes.
Your provision of third party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints: If you believe that we have breached the Privacy Act or APPs and wish to make a complaint, please contact us by email setting out details of the alleged breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
If you would like further information about the Privacy Act or APPs, or if you believe any concerns or complaints regarding the privacy of your personal information is not resolved by us, please contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Unsubscribe: To unsubscribe from our email database, or opt out of communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Cookies & Web Beacons
We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
Links to other websites
Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this Privacy Policy.
Amendments
This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
For any questions or notice, please contact our Privacy Officer at:
AgCommunicators Pty Ltd (ABN 78 166 935 020)
PO Box 4002
Norwood South SA 5067
Email: admin@agcommunicators.com.au
Last update: June 2023